SITE AUDITS & REVIEWS

One of the most challenging aspects of operating multiple sites and in particular franchise sites is maintaining consistent standards across all of those sites. Whether you call it an Audit, Review, Evaluation or something else, a structured process for reviewing all aspects of site operations and performance is essential. On other occasions, reviewing specific aspects of a site’s operations or performance may be necessary to address identified areas that the network is either experiencing as a whole or that have been linked to a specific site, such as food safety or Fair Work compliance. 

All of our auditors are fully trained and also highly experienced within franchise and multi-site operations, having progressed from site management roles through to Head Office positions with leading franchises. Unlike other similar auditing organisations, our auditors will learn the specifics of your network’s operations and can assess every area of your site operations, not simply restrict ourselves to basic legislative compliance in a very limited area of expertise. They are happy to work with your existing audit or review template or we can develop a customised template if you don’t already have one in place.

Our auditors are knowledgeable and capable, but also excellent communicators, friendly and more than willing to explain results to management or franchisees of sites if desired. 

One of the biggest advantages of using an organisation such as ours to complete your audits or reviews, is that the process remains independent, consistent, impartial and objective, meaning that your Head Office Team can avoid accusations of bias, targeting of specific sites or inconsistency, and the tense conversations that come along with audit or review results that are below standard. Instead, your team can focus on more positive and productive mutually agreeable aspects of the relationship with sites.

Depending on the size of the audit or review, the number of locations and the frequency required, costs can start at just $100, plus GST per location, with an average cost of between $300-$400, plus GST per location for an average sized audit or review across most typical networks. Contact us today for a free no obligation discussion about how we can assist you with independent auditing and reviewing of your sites.